WHAT WE HELP WITH
Optimize your communication with staff so everyone is on the same page. Communication is one of the biggest factors to restaurants success or failure. Many times as managers we forget to communicate and that is when issues occur. Learn systems and tricks to better your communication.
Many restaurants want to grow their sales instead of focusing on decreasing costs to be more profitable. We teach restaurant owners how to effectively get a handle on costs before they seek to grow sales.
Learn hiring standards and best practices so you can hire good employees, legally. Learn the nuances to legal interview questions and illegal interview questions. Develop a strong hiring process to ensure you getting quality information out of your candidates and to do so consistently.
Develop a service strategy that can be replicated through solid training. Develop a standard for your staff that ensures a quality guest experience consistently. Establish standards that each and every member of the team knows and is accountable to achieve.
Theft is undetectable to most restaurant owners for 2 years or more. This surprising statistic is not easy to hear. Learn what red flags to look for in order to catch and deter theft from happening at your restaurant.
Following checklists to create consistency is the meat and potatoes for the restaurant industry. Learn Line Checks, Cooling Logs, Receiving Charts, Ordering Guides, Hiring Checklists, Applications, Evaluations, Variance Calculators, Staff Write-Ups, Employee Handbooks